Use case — Car dealerships
Between leads, the service bay, and after-sales follow-up, the dealership runs on guesswork.
A custom-built AI system, wired into your current tools (CRM, DMS, service scheduling), so every lead and every appointment gets followed up without depending on whoever has time to handle it.
Leads
128 leads
The reality
We know your business
Leads are more numerous and more demanding than before, but many opportunities still get lost from a lack of follow-up, slow response times, or poorly suited tools.
No-shows in the service bay are largely caused by poorly handled appointment confirmations — a slot tied up for nothing, over and over.
Traditional lead follow-up is often time-consuming and inconsistent: no clear visibility on who handled what, or on where a prospect actually stands.
In practice
Solutions ready to implement
Automatic first contact, routed instantly
Trigger
A lead comes in (website, portal).
Agent action
The agent qualifies it and routes it to the right salesperson based on clear rules (availability, specialty, area).
Validation
The salesperson takes it from there.
Result
No more leads sitting in a shared inbox.
Service appointments confirmed, fewer no-shows
Trigger
A service appointment is booked.
Agent action
The agent confirms it and sends reminders (SMS/email).
Validation
None needed — it's a factual reminder.
Result
Fewer slots lost for nothing.
A customer journey visible from end to end
Trigger
Every stage (lead → test drive → sale → after-sales).
Agent action
The agent tracks and centralizes it.
Validation
Viewable by the whole team.
Result
No more information gaps between sales and the service bay.
Method
How I work
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1
Understanding your business
I take the time to understand how you actually work: your tools, your clients, your constraints — before talking solutions.
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2
Identifying friction points
Together we pinpoint exactly where things get stuck: where you lose time, where information gets lost, where a customer waits too long.
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3
Analyzing the need
I look at what, among these friction points, can genuinely be handled by an AI system — and what definitely shouldn't be.
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4
Proposing solutions
A concrete architecture, wired into your existing tools, with what stays under your control clearly identified.
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5
Implementation
The system is built and connected to your real environment, not an isolated demo.
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6
Training on the tools
Your team learns to use, adjust, and trust the system — without depending on me for every setting.
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7
Testing
The system runs on real cases before being rolled out fully, to catch what needs fixing before it reaches your clients.
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8
Optimization
Early results help refine the rules, thresholds, and edge cases.
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9
Final version
A stable, documented system you can keep evolving, with or without me.
Custom-built
Your situation doesn't fit any of these boxes? Let's talk anyway.
The solutions above are a starting point, not a fixed menu. If your problem doesn't resemble any of the cases described here, that doesn't mean there's nothing to do — it just means we start from your case rather than a template.
Positioning
A vision that goes beyond the technical
A poorly designed AI system can hurt your customer journey, your brand image, or your sales process just as much as it can improve them. Before AI, my background came from marketing, design, and sales — I look at a project as a whole (marketing, UX, sales, product, design), not just the technical piece.
Trust & transparency
Trust & transparency
The system prepares, you decide
Anything that commits your business (a rate, a message to a client, approving a file) goes through human validation before it goes out.
Nothing is a black box
You always know why the agent did what it did, and whatever was prepared or sent stays reviewable.
We plug into your tools, we don't lock you into a new one
No extra platform to learn, no forced migration.
See also
Other industries, the same method
Let's talk about your dealership
A first conversation, no strings attached, to understand where you're at and whether it's worth going further.
I reply within 24 business hours.